KKQM - Principles of action - Apta & Associates

KKQM – Principles of action

01/04/2020 - 05:07
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After 15 years of establishment, with the motto “Truong Xuan People, Enduring Brand”, Truong Xuan Intellectual Property Law Firm (Ageless) has always been one of the leading companies operating in the field of consultancy, Legal representative of Intellectual Property in Vietnam. Truong Xuan (Ageless) has successfully competed with its competitors by committing to provide the most perfect and accurate services to customers by the solidarity of the team of lawyers and engineers who have High discipline spirit with extensive experience and expertise in the field of invention and technology, many of which are lawyers who have been granted intellectual property representative cards.

To have the success of today, we always appreciate the contribution of the members of the Company – a dynamic, young and very talented staff. Despite coming from many places, with many different circumstances, the members of Changchun (Ageless) have in common that is the passion, wholeheartedly for the job.

KKQM – Principles of action

Truong Xuan-Ageless is always committed to serving customers in the most professional way. “KKQM” is a taboo, demonstrating the basic principles of action of the company is conveyed in a shortened way for all employees in the company to remember and comply.

• The first “K” is “Shelf”: each member is a member of the collective, no one can only care about his own business. Everyone needs to have a sense of mutual support at work for the common purpose. The company also encourages everyone to share and help each other in life.
• The second K is “No”: try never to say “no” (say “not yet” is okay but must be very limited). Any problem may also have a suitable solution. If businesses have difficulties, they will need our services, if we keep saying “no”, they will bring their own muskets to shoot at their feet!
• The letter Q is “Forgotten”: intellectual property representation and advice requires careful attention, not to mention even the smallest detail, including a dot or comma in a customer’s profile. line.
• The letter M is “Mai”: today is not for tomorrow. Truong Xuan – Ageless is always committed to responding to customer requests within 24 hours. Suppose the customer has ordered us to file a trademark today, but we will not file it until tomorrow, it may cause the customer to lose the right to the trademark because someone quickly filed the same application in. the afternoon before. Always keep in mind the “first to file” principle of the Vietnamese intellectual property law.

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